Inadequate use of data due to isolation can result in poor customer experiences. A report by PwC found that 32% of customers would stop doing business with a brand they loved after one bad experience, often attributed to a lack of understanding and personalization driven by isolated data.
Imagine the possibilities when you can effortlessly integrate Salesforce with external systems like Asana, SharePoint, Teams, Box, DropBox, Google Workplace, Jira, MailChimp, ServiceNow, Slack, Trello, Xero, Zendesk, and many more, enabling your organization to access, manipulate, and act upon data stored within Salesforce like never before. With CloudTools, you’re no longer constrained by data silos; instead, you can harness the full potential of your customer data and drive your business forward.